When you have a problem with MEXC, or even when you don’t know how to operate it, you can solve the problem by contacting the support center. The support center does not answer the phone, but you can receive support by email or live chat.
MEXC Global Type of support
MEXC offers support via email or live chat. Both are available 24 hours a day, 365 days a year, so you can respond at any time. If you have free time, we recommend email, and if you want an immediate response, we recommend live chat. We also provide services related to purchasing, selling, and logging in virtual currency. We also support spot trading, fund transfers, the latest airdrops, campaigns and MX token deposits and withdrawals.
| Live Chat | 24 Hour |
| 24 Hour |
MEXC’s support center responds much faster than other cryptocurrency exchanges. As a result, users can enjoy a fairly comfortable trading experience.
MEXC Global supported language
MEXC supports the following 17 languages. It can be said that it is a very kind exchange because it supports quite a large number of languages among virtual currency exchanges.
- English
- Pусский
- Türkçe
- Tiếng Việt
- Bahasa Indonesia
- 日本語
- 한국어
- Português
- Español
- Italiano
- 繁體中文
- 简体中文
- فارسی
- Deutsch
- Filipino
- Français
- ภาษาไทย
MEXC Global Email inquiry
MEXC accepts email inquiries. Email inquiries are best for non-emergency inquiries, and if you don’t mind being open for more than a few hours. Email inquiries can be made without opening an account. The email address will be service@mexc.com, so please try sending an email directly to here.
MEXC Global live chat inquiry
MEXC handles inquiries via live chat. In the case of live chat inquiries, you can get an immediate response, so it will be an effective inquiry method if you want an immediate response. Contacting us via live chat is easy. There is a mark in the lower right of the home screen, so let’s click it.
The support center has articles for help, but if you can’t solve it with Top Suggestion, you can directly interact with the staff by clicking “Live Chat”.
When starting a chat, enter your preferred language and the content of your inquiry. Staff will respond with this information. Press “Start”. A chat will be initiated and staff will be available to assist.
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