MEXC Global Prohibited matter
Prohibited items are also mentioned on the official MEXC page. If you violate any prohibitions, your account may be frozen. Crypto assets such as BTC (Bitcoin) and USDT can be purchased, and by logging in, you can check the purchased coins and network remittance status on the page. MEXC also allows futures trading and spot trading. We also hold events and popular campaigns at no charge.
Unauthorized use of someone else’s account
Unauthorized use of another person’s account is prohibited. If this is discovered, not only will the account be frozen, but there is also the risk of not being able to create a new account. Profits may also be forfeited.
MEXC registration is based on identity verification, and the registration process is proceeding by looking at the registered person’s ID card and address documents. In the first place, if you register using other people’s documents instead of yourself, your account will be subject to freezing.
load the server
Acts such as stealing account information by pretending to be a MEXC operation team, leading to a disguised site, etc., even though it is not an operation of MEXC, is also a violation of the terms and a crime. In this case, the account will also be frozen.
Automatic detour program
MEXC Global If your account is frozen
Your account may be frozen. If your account is frozen, you will not be able to log in to the account you created and you will not be able to withdraw money. In that case, all you have to do is contact the support center. Please refer to the article below for information on how to contact the support center and how to contact them.
Possibility of unfreezing
The chances of your account being unfrozen are not very high. If you have been penalized for violating some kind of rule, there is a high possibility that you will not be able to get it lifted easily. It will all be left to the discretion of the management, but I think it would be better to negotiate to some extent and be persistent.
Your account will be frozen, and if nothing can be done, you may have to give up on using MEXC. In that case, there is nothing you can do as you will not be able to create an account again. In this case, you have no choice but to register with another exchange and continue your activities. However, other exchanges also have prohibited items, so please be sure to follow them.
MEXC Global Freeze your own account
Actually, MEXC has a way to freeze your own account. The account freeze function is a function that prevents the account from being used. If you don’t plan to trade for a long time, freezing your account is a good security measure. The operation method is as follows. Please log in first. Clicking on the red frame from the home screen will expand the menu. Select “Security”. You can also check it in the app and then freeze the submission. If your account is frozen, you will not be able to make payments or make deposits using credit cards.
If you go to the bottom of the screen, you can see that there is a button to freeze. You can deactivate your account by pressing the freeze button.