Once you create an account on MEXC, you can trade and withdraw your profits. However, if you get tired of trading on MEXC and have no chance to use it, what should you do with your account? Is there a way to remove it?
- There is no account deletion on the official page
- Freeze account
- Account abandoned
- Possibility of returning to MEXC
- Suspension du compte
- Contact support center
- Things to do before deleting your account
- Re-registration is possible
There is no account deletion on the official page
This may be true for other virtual currency exchanges, but MEXC does not have an account deletion form on its official page. Therefore, there is no way to delete your account as an individual, so it is not possible to cancel your membership. This means that the only thing you can do as an individual is to leave your account alone. The services are the same for bybit and binance. Even after logging in, the page is not displayed.
At MEXC, when you create an account and authenticate yourself, you take a photo of your passport, driver’s license, etc. and submit it to the management side. Therefore, if you are worried about information leakage, you should be able to understand that leaving your account unattended is a very dangerous situation. It is a fact that many people think that leaving it unattended is dangerous because there is a risk of hacking. Please be careful if you are currently performing KYC through identity verification, SMS or Google.
By the way, if your account is frozen, you cannot delete your account in the first place, and you do not have the right to request it. This is because there is nothing that can be done because everything is controlled by the management side. In this case, there is nothing the user can do but leave it alone. My only option would be to tell the management and ask them to delete the account.
If you think you will never use MEXC again, it is better not to leave your account alone. If your account is left unattended, your personal information will remain intact, so if your account is compromised for some reason, there is a risk that your information will be stolen. Therefore, we do not recommend leaving it alone, so we recommend that you delete it completely.
Possibility of returning to MEXC
If you are tired of trading on MEXC but want to try it again, you can also delete it and then re-register it. Also, if there is even the slightest possibility that you will return, it is better to leave your account open. There are actually a lot of users who come back. If there is a possibility of using it, it is better to leave it without deleting it. If you re-register, you will have to start all over again from authentication, which is troublesome.
Suspension du compte
À propos, MEXC dispose également d’une procédure appelée suspension de compte. Dans ce cas, l’article suivant vous le présentera, merci donc de vous y référer.
Contact support center
If you are worried about leaving your account unattended, it is safest to contact the support center. If your registered personal information may be leaked, it will be much easier mentally to delete it. Please refer to the following article for information on how to contact the support center and contact information.
Things to do before deleting your account
There is a caveat. Once the account is deleted, it cannot be restored. Please note the following:
finish the withdrawal
If you still have money in MEXC, please complete all withdrawals. If you delete your account, you will not be able to make withdrawals.
Of course, you cannot delete your account while holding positions. Be sure to settle and close all positions. Make payments with BTC, USDT, ETH, etc. The setting must be at position zero. You can also select a crypto asset position and click to confirm it in the app.
If you are participating in some event, account deletion may be refused. If you are participating in an event, you will need to delete it after the period is over.
Re-registration is possible
Deleting your account doesn’t mean you can’t re-register forever. The procedure will be redone from 1, but it is also possible to register again. If you want to register again, you will have to repeat the procedure when you first registered.